Cookie Policy
Last updated: December 2024
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
Similar technologies include pixels, web beacons, and local storage. Throughout this policy, we use the term "cookies" to refer to all these technologies.
2. How We Use Cookies
GetYourGP uses cookies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our website
- Improve our services and user experience
- Ensure the security of our platform
- Provide relevant content and features
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, account access, and session management. You cannot opt out of these cookies as they are required for our Service to work.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| auth_token | Authenticates your account | 8 hours |
| csrf_token | Security - prevents cross-site attacks | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
3.2 Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our Service.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_* | Google Analytics - maintains session state | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
3.3 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your language preferences or region.
| Cookie Name | Purpose | Duration |
|---|---|---|
| locale | Remembers your language preference | 1 year |
| timezone | Stores your timezone for appointments | 1 year |
| theme | Remembers light/dark mode preference | 1 year |
3.4 Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites. We only use these with your consent.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook - tracks visits across websites | 3 months |
| _gcl_au | Google Ads - conversion tracking | 3 months |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Google Analytics: Web analytics service (Privacy Policy)
- Stripe: Payment processing (Privacy Policy)
- Whereby: Video consultations (Privacy Policy)
We do not control these third-party cookies. Please refer to the respective privacy policies for more information.
5. Managing Your Cookie Preferences
5.1 Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your preferences
You can change your preferences at any time by clicking "Cookie Settings" in the footer of our website.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Delete all cookies
- Block all cookies
- Allow all cookies
- Block third-party cookies
- Clear cookies when you close the browser
- Open a 'private browsing' / 'incognito' session
Please note that blocking some cookies may affect your experience on our website and limit the services we can provide.
5.3 Browser-Specific Instructions
6. Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how websites should respond to Do Not Track signals. Our website does not currently respond to Do Not Track signals, but you can opt out of analytics cookies using our cookie preference centre.
7. Cookies and Health Data
We want to assure you that:
- Cookies do not contain any of your health information
- Your medical data is stored securely on our servers, not in cookies
- Analytics cookies only track general website usage, not medical consultations
- We never share health-related data with advertising networks
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make significant changes, we will:
- Update the "Last updated" date at the top of this policy
- Display a notice on our website
- Request your consent again if required
9. Your Rights
Under GDPR and Irish data protection law, you have the right to:
- Know what cookies we use and why
- Opt out of non-essential cookies
- Withdraw consent at any time
- Request deletion of data collected via cookies
For more information about your privacy rights, please see our Privacy Policy.
10. Contact Us
If you have questions about our use of cookies, please contact us: